About Austin Pallets
A family-owned business dedicated to providing quality pallet solutions for Central Texas businesses since 2005.
Our Story
Austin Pallets was founded in 2005 by the Martinez family with a simple mission: to provide Austin-area businesses with reliable, affordable pallet solutions while promoting environmental sustainability.
What started as a small operation with a single truck has grown into one of Central Texas's leading pallet suppliers. Today, we serve hundreds of businesses across the region, from small local shops to large distribution centers.
Our commitment to quality and customer service remains unchanged. We personally inspect every pallet and stand behind our products with a satisfaction guarantee. When you work with Austin Pallets, you're working with people who care about your business.
Over the years, we've built lasting relationships with manufacturers, warehouses, distributors, and retailers throughout Central Texas. Our deep understanding of the pallet industry allows us to provide expert guidance and solutions tailored to each customer's unique needs.
Our Mission
To provide Central Texas businesses with the highest quality pallet solutions at competitive prices while minimizing environmental impact through sustainable recycling practices. We strive to be more than just a supplier – we aim to be a trusted partner in our customers' success.
Our Vision
To be the leading pallet provider in Texas, recognized for exceptional quality, outstanding customer service, and environmental responsibility. We envision a future where every pallet is reused, repaired, or recycled – never wasted.
Our Core Values
The principles that guide everything we do
Quality First
Every pallet is inspected to meet our rigorous standards before reaching you. We never compromise on quality.
Sustainability
We recycle and repurpose materials to minimize our environmental footprint. Zero-landfill is our goal.
Reliability
Count on us for consistent quality and on-time delivery, every single time. Your schedule is our priority.
Community
Proud to support Austin businesses and contribute to our local economy. We grow together.
Integrity
Honest pricing, transparent communication, and fair dealings. We do business the right way.
Innovation
Constantly improving our processes and services to better serve our customers.
Safety
Prioritizing workplace safety for our team and ensuring safe products for our customers.
Excellence
Striving for excellence in every aspect of our business, from product quality to customer service.
What Sets Us Apart
Why businesses across Central Texas choose Austin Pallets
Family-Owned & Operated
As a family business, we treat every customer like family. Your success is our success. We take pride in building long-term relationships based on trust and mutual respect.
Local Expertise
We understand the unique needs of Central Texas businesses. From the bustling tech corridor to agricultural operations, we know what our community needs.
Comprehensive Solutions
Whether you need to buy, sell, repair, or recycle pallets, we offer end-to-end solutions. One call handles all your pallet needs.
Flexible & Responsive
We adapt to your schedule and requirements. Need an emergency delivery? We are here to help with same-day service when you need it most.
Quality Guarantee
Every pallet we sell meets our strict quality standards. If you are not satisfied with your order, we will make it right.
Competitive Pricing
As a local operation with low overhead, we pass the savings on to you. Get better prices than national suppliers without sacrificing quality.
Meet Our Leadership Team
Experienced professionals dedicated to your success
Carlos Martinez
Founder & CEO
20+ years experience
Founded Austin Pallets with a vision of sustainable pallet solutions for local businesses.
Maria Martinez
Operations Director
18+ years experience
Oversees daily operations, ensuring quality and efficiency across all departments.
David Thompson
Sales Manager
12+ years experience
Leads our sales team, building relationships with businesses across Central Texas.
Jennifer Lee
Customer Service Manager
8+ years experience
Ensures every customer receives exceptional service and support.
Plus our dedicated team of 50+ warehouse staff, drivers, and repair specialists.
Certifications & Affiliations
Committed to industry standards and best practices
ISPM-15 Certified
Heat treatment certification for export pallets
NWPCA Member
National Wooden Pallet & Container Association
BBB Accredited
A+ Rating with Better Business Bureau
EPA Compliant
Environmental Protection Agency standards
OSHA Certified
Workplace safety compliance
Austin Chamber
Austin Chamber of Commerce member
Green Business
Certified sustainable business practices
ISO Standards
Following ISO quality management principles
Our Facility
Our 50,000 square foot facility on Supply Ct is the heart of our operations. Strategically located with easy access to I-35, we can efficiently serve businesses throughout Central Texas.
Sorting Area
Pallets sorted by grade and size
Repair Shop
Expert repair services
Heat Treatment
ISPM-15 certification
Recycling Center
Zero-waste processing
By The Numbers
Our impact on Central Texas business
Let's Work Together
Join the hundreds of businesses that trust Austin Pallets for their pallet needs. Experience the difference of working with a company that truly cares about your success.