Privacy Policy
Last updated: December 2024
Information We Collect
When you use our website or request a quote, we may collect the following information:
- Name and contact information (email, phone, address)
- Business information
- Information about your pallet needs
- Usage data from website interactions
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process orders and deliveries
- Improve our products and services
- Send relevant marketing communications (with your consent)
Information Sharing
We do not sell your personal information. We may share information with:
- Service providers who assist our operations
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Contact Us
For privacy-related questions, contact us at:
Email: [email protected]
Address: 4201 Supply Ct, Austin, TX 78744
Frequently Asked Questions
Answers to the most common questions about this page.
What information do you collect from visitors?
We collect contact details submitted through forms, basic site analytics, and communication history necessary to provide quotes and service.
How is my information used?
Information is used to respond to inquiries, create quotes, manage orders, and improve our services; it is not sold to third parties.
Do you share data with third parties?
We only share data with service providers needed to operate our site, payments, or logistics, all under confidentiality obligations.
How long do you retain submitted information?
We retain contact and order records as long as needed for business, legal, or accounting purposes, then delete or anonymize them.
Do you use cookies or analytics tools?
Yes. We use cookies and analytics to understand site usage and improve performance; you can manage cookies through your browser settings.
How do you protect stored data?
Data is protected through access controls, encryption where applicable, and monitoring for unauthorized access attempts.
Can I request my data be deleted?
Yes. Contact us to request deletion of your personal information unless retention is required by law or active contracts.
Do you target or track children?
Our services are for businesses and adults; we do not knowingly collect information from children under 13.
Can I opt out of marketing emails?
You can opt out at any time using the unsubscribe link or by contacting us directly.
Will this policy change?
Policy updates may occur; we post changes on this page with updated effective dates.